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Current Status:

Accepting Applications

(As Of 01/30/2024)

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About Our Agency:

Cherokee County E 9-1-1 is a four-time Commission on Accreditation for Law Enforcement Agencies (CALEA) Public Safety Communications accredited center of excellence. The center is also an Association of Public-Safety Communications Officials (APCO) Project 33 certified training center.


Cherokee County E 9-1-1 serves as the Primary Public Safety Answering Point, also known as a PSAP, for all of Cherokee County, Georgia. They handle calls for Cherokee County Fire and Emergency Services, Woodstock Fire Department, Cherokee Sheriff's Office, Cherokee Marshal's Office, Cherokee County Animal Control, Woodstock Police, Canton Police, Holly Springs Police, and Ball Ground Police.

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Compensation and Benefits:

Cherokee County E 9-1-1 is proud to be a progressive agency, always looking to improve working conditions and provide the best benefits to its employees. In June 2022 the Cherokee County Board of County Commissioners approved a $3.00 an hour pay increase across the board for all Communications Officers, making the starting wage for a new Cherokee County E 9-1-1 Communications Officer $19.92 an hour. The starting pay range at the low end is $44,333 and the high end with overtime is $51,814. 

Additional benefits for Full Time Communications Officers:

  • Comprehensive Insurance Package

  • Medical | Dental | Vision | Life 

  • Retirement Program

  • Basic Life and AD&D

  • Short-Term and Long Term Disability

  • Vacation and Sick Leave

    • Vacation: 80 hours yearly for the first five years, then increasing with longevity (As of 02/2024)

    • Sick: 80 hours/yearly (Acrued at 3.08/hrs per pay period)

  • Paid Holidays (11 holidays and 1 floating holiday)

  • Bereavement Leave (Up to 5 days for the death of an immediate family member)

  • Overtime Opportunities

  • Rotating 12-Hour Shifts (A/B Style) With approximately 14 Days Off Per Month

Education Incentive:

  • Associates​ Degree $1,000

  • Bachelor's Degree $2,000

  • Master's Degree $3,000

Cherokee County Human Resources website at:

Cherokee County 2024 Benefits Guide:

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How To Apply:

Described below is the hiring process: 

  1. All applicants must submit an application for employment on the Cherokee County website (

  2. All applicants must pass the CritiCall computer-based exam, administered at Cherokee County E 9-1-1.

  3. All applicants must successfully pass an initial background clearance.

  4. All applicants must sit before an interview board.

  5. Recommended applicants are extended a conditional job offer. Those applicants must complete the following:

       - Criminal History Check (No Felony Convictions)
       - Physical Evaluation and Drug Screen (By Agency Approved Provider)
       - Psychological Evaluation (By Agency Approved Provider)
       - Polygraph Examination (By Agency Approved Provider)


Applicants who satisfactorily complete the above steps will be offered a position and start date.

If you are ready to take the first step into a rewarding career, apply today!
If you have any questions regarding any portion of the hiring process please contact Support Services Deputy Director Alice Fennell at (678) 493-4058 or by email at

*Cherokee County is an Equal Opportunity Employer. ADA requires the County to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

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