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The Accreditation Office at Cherokee County E 9-1-1 handles policy and document creation and management relating to the agency. The accreditation manager is also the current Terminal Agency Coordinator (T.A.C.) who acts as the liaison to the Georgia Crime Information Center (GCIC).


However, the primary role of the Accreditation Manager is to oversee and manage the agency’s certification. The certification is provided through the Commission on Accreditation for Law Enforcement Agencies (CALEA). Standards are set by CALEA that offer a structural framework of excellence to assist in modeling the agency. Through certification assessments, the Accreditation Manager shows evidence that Cherokee County E 9-1-1 is kept to those standards with written directives and provides proof that they are maintained. Reviewed annually, with a full on-site audit process every four years, our agency must stay on top of meeting these standards. As the standards grow, evolve, and change so too does the agency continue to improve to better serve the community.

Cherokee County E 9-1-1 is a four-time Commission on Accreditation for Law Enforcement Agencies (CALEA) - Public Safety Communications Center accredited center as well as an Association of Public-Safety Communications Officials (APCO) Project 33 Certified Training Center. This allows the most highly skilled communications officer's to answer when help is needed most!

For more information please contact Accreditation Manager Aaron Schwab at

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